Payment Methods, Withdrawal Policy, Makeup Lesson Policy
As a community-focused, family-run school, we value transparency and flexibility. Below are the guidelines related to class payments and attendance for both Classical and Leisure piano lessons in Singapore.
Payment Methods
Payment is collected monthly, with all fees inclusive of GST. A one-time enrolment fee of $32.70 applies upon registration. Students are also required to place a one-month refundable deposit to secure their lesson time slot.
We accept payments via Cash, Credit Card, PayNow, Bank Transfer or Cheque. Payments made after the 15th of each month will incur a late payment penalty of 50% of the most recent school fees paid. Students experiencing temporary or long-term financial difficulty are encouraged to contact us early to explore alternative arrangements.
Makeup Lesson Policy
Make-up lessons are guaranteed as long as requests are submitted via our simple digital replacement lesson request form, with at least 24 hours’ notice. The link to the form will be provided upon enrolment and will differ by teacher. Requests that do not meet this 24-hour requirement may not be eligible for make-up. Lesson days and times are otherwise fixed unless otherwise agreed upon with the teacher. Please note that late arrivals will not be extended beyond the allocated time.
Withdrawal Policy
Withdrawal from lessons requires a written notice submitted and acknowledged before the 7th of the final month of lessons. Requests made and acknowledged after the 7th will take effect only at the end of the following month. The deposit will be refunded after the last lesson of the student’s final month and cannot be used to offset any remaining fees.